Company overview:

Team.Blue Internet Services UK Limited is one of the UK's biggest domain name and hosting providers. Domain names and web hosting are our specialities, but we also provide everything else needed to run a booming online business.

Since 2019, we have been part of team.blue, a European group of brands enabling entrepreneurs to succeed online. As a group, we operate across 22 countries and serve over 3.3 million customers. Our incredible team of nearly 3000 experts make this happen - are you ready to share your passion and join our team?

Why choose Team.Blue Internet Services UK Limited?

We want every member of our team to achieve more than they thought possible so that we can keep supporting our customers to succeed. We do this with:

• A diverse and inclusive culture
• A relaxed, collaborative atmosphere
• Motivational, coach-style leadership
• Employee perks, including an enhanced holiday scheme and a birthday bonus.

What we do

We make succeeding online as easy as it can be for our customers. We:

• Provide 5-star rated web hosting services
• Keep our products accessible and industry-leading
• Offer a diverse range of products to allow customers to grow
• Are customer-obsessed, offering multi-channel exceptional support

Our values

The five characteristics that drive our behaviours and the heart of our business culture;

• We put our customers at the heart of everything we do
• We’re stronger together and we trust each other to do the right thing
• We tell it like it is, and keep doors and mind open
• We treat each other with respect and regard
• We’re always thinking ’what’s next?’

Job Description

On a day-to-day basis, you will manage the infrastructure that delivers the self-managed & managed services to our customers in our server brands based in the UK.

You should have at least 5 years’ recent experience as a Linux/Windows administrator/engineer specifically within the ISP industry.

This is a fast-paced and varied role requiring a strong candidate, accustomed to responsibility, able to apply themselves effectively across multiple technologies in different areas of our UK business.

This role is either completely remote (UK-based only, occasional office travel required) or working from our Worcester or Reading offices. Completely remote candidates should have existing experience of remote working.

Key responsibilities

• Supporting existing platforms, ensuring optimal operation and uptimes of systems and services.
• Design and deploy new customer and product solutions.
• Document solutions and builds to provide a knowledgebase to other administrators.
• Resolve escalated issues, sharing with and coaching other departmental staff.
• Liaise with customers to ensure the smooth running of systems and roadmap future requirements.
• Occasional travel to various offices and data centres.

Required skills and experience:

• Very strong IT skills in an Internet-facing environment.
• Strong Windows Server administration skills in a hosting environment.
• Strong experience involving SQL systems admin, specifically MSSQL Server MySQL/MariaDB.
• Experience with common web platforms (Umbraco, Magento, WordPress) and their setup/operation.
• Experience managing virtualisation platforms (KVM, VMware)
• Familiarity with backup solutions (Veeam, R1soft, Acronis).
• Experience with load balancing and HA platforms (DB replication, load balancing).
• Knowledge and experience with at least one shell scripting language (I.e. bash, PowerShell etc).
• Knowledge and experience with configuration management tooling (I.e., Chef, Ansible, Puppet, Salt etc).
• Experience with handling security issues and access control mechanisms.
• Experience with change management and configuration policies.

The following would be advantageous:

• Vendor experience: Juniper, Fortinet, Dell Servers
• Experience of working with or managing equipment in a datacentre environment

Key Competencies

• Resilient with the ability to problem-solve at pace.
• Excellent written and verbal communication skills.
• Flexible team-focused thinking.
• Self-motivation and time-management.
• Attention to detail.
• Decision making.
• Bringing innovation to problem-solving.
• Ownership of delivering solutions and resolving issues
• Ability to work well under pressure.

Desirable competencies

• Coordinating projects.
• Developing others.
• Project management.

Working Hours:

Your usual work hours will be from 8 a.m. to 8 p.m. working in a team, Monday to Friday inclusive over two differing shifts. However, these may be subject to alteration by the dictates of the business. Participation in an on-call rota is required.

Right to work

At any stage please be prepared to provide proof of eligibility to work in the UK.

Unfortunately, we are unable to support Sponsorship Visas.